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PRIVACY POLICY

This privacy policy (“Privacy Policy”) applies to your use of this website. Liv Cycling, Inc. (“Liv” and sometimes also referred to as “us”, “we” or “our”) recognises the importance of protecting the privacy of all information provided by users of this website. The creation of this Privacy Policy grows from our fundamental respect for our users’ right to privacy and will serve to guide our relationships with our users and subscribers. By using this website, you consent to and agree to be bound by this Privacy Policy.

This privacy policy (“Privacy Policy”) applies to your use of this website. Liv Cycling, Inc.

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DO NOT USE THIS WEBSITE, ONLINE SERVICES, OR MOBILE APPLICATION IF YOU DO NOT AGREE TO ALL OF THESE TERMS.

Information collected by Liv on this websiteIn general, you may visit this website without telling Liv who you are or revealing personally identifiable information. Any personally identifiable information you choose to submit via this website (including, but not limited to, name, address, telephone number, email address, zip code, transaction information, credit card information, date of birth, and demographic information) is done on a voluntary basis and used only for the specific purpose for which it was submitted, unless you consent otherwise or as required by law. You have the option to provide what type and the amount of information you supply. To engage in certain activities and access particular features of this website, Liv may request the disclosure of mandatory or voluntary personal information, as indicated on this website, and in some cases, if you do not provide the required mandatory personal information, you will not be able to engage in that activity or access those features on this website. We may collect personally identifiable information when you: (i) place an order from this website; (ii) return an item or make an exchange; (iii) inquire about our products and services; (iv) subscribe to our mailing list and/or newsletter; (v) participate in a marketing survey, promotion or event; (vi) participate in interactive areas of this website and choose to provide certain information about yourself which may be displayed publicly on this website, such as text, photos, stories, product reviews and other information; or (vii) publish content and other information through your social media accounts (e.g., Twitter™, Instagram™, Pinterest™, FaceBook™), such as your name, social media handle, accompanying text and any images, all of which you allow Liv to feature on this website.When users request pages from our server, this website server automatically captures some information about the users, including their IP addresses, domain names and network identifiers of our users. Liv uses visitors' IP addresses to send the requested pages to users, to help diagnose problems with our server, to administer this website, and to gather broad demographic information about our users in general; however, this information does not contain anything that ca identify users personally. We may combine demographic information supplied by a subscriber at registration with website usage data to provide profiles, in aggregate form, about our users and their preferences in this website consent and advertising, and to measure the number of visits and average time spent on this website and pages viewed. Liv may engage the software or services of a third party to help us process this information, in which case we will share such information with a third party solely for these purposes.

Information collected by Liv on this websiteIn general, you may visit this website without telling Liv who you are or revealing personally identifiable information.

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COOKIESLiv also collects information about users through the use of “cookies.”.

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COOKIESLiv also collects information about users through the use of “cookies.” Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your web browser (if you have allowed cookies), which enable this website or service provider’s systems to recognise your browser and capture and remember certain information. Liv uses cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about this website traffic and website interaction so that we can offer better website experiences and tools in the future. You can set your computer preferences to warn you each time a cookie is being sent, or you can disable cookies altogether via your browser settings; however, if you turn your cookies off, some features on this website may not function properly.

Use of InformationThe personal information you share allows Liv to personalise and continually improve your experience on this website. We collect personal information to: (i) provide information regarding the products and services you request and those of our partners that we think may be of an interest to you; (ii) process, track and deliver your order (and send you related order information, including but not limited to order confirmations, invoices, updates, recall notices and support and administrative messages); (iii) process credit card payments; (iv) send you promotional offers; (v) distribute our newsletter; (vi) improve our product selection and customer service; (vii) identify your product preferences and customise your shopping experience; and (viii) communicate with you.Using email and mailing addresses provided when subscribing to this website or otherwise, Liv may periodically send out email and mail to our subscribers about services and products offered by Liv and our partners. Third parties will not separately contact our subscribers through the use of our email and mailing lists except through messages from our partners embedded within the email and/or mail themselves, or unless users ask to be placed on a list to receive email and/or mail from our partners on subjects of interest.Liv employs other companies and individuals to perform functions on our behalf, such as fulfilling orders, shipping and delivering packages, name and address verification, email distribution, market research, promotions management, payment processing, analyzing data, and providing customer service. To ensure that your privacy is respected and protected, we provide these companies and individuals with only the information they need to perform their services. With respect to any e-commerce transaction you submit on this website, Liv may also share information needed to fulfill your order with local authorised retailers in our dealership network. These companies are prohibited from using this information for their own marketing purposes or from sharing this information with anyone other than Liv.As we continue to develop our business, Liv may choose to buy or sell its assets. In these business transfers, customer information, including personally identifiable information, is generally one of the business assets that is transferred but remains subject to the provisions of any pre-existing Privacy Policy (unless the user consents otherwise). Also, in the unlikely event that Liv or substantially all of its assets are acquired, Liv goes out of business, or Liv enters bankruptcy, customer information, including personally identifiable information, would be one of the transferred assets. You acknowledge that such transfers may occur, and that any acquirer of Liv or any of its assets may continue to use your personally identifiable information as set forth in this Privacy Policy.Liv may disclose specific information we believe is appropriate to comply with applicable law, or a reasonable request based upon governmental regulation, court order, subpoena, or similar related action. This includes sharing information with companies assisting in fraud protection or investigation, or credit risk reduction. Liv will not provide information to these agencies or companies for their own marketing or commercial purposes. Upon request, Liv will remove users (and their information) from our database or permit them to “opt-out” of any further email or contact.

Use of InformationThe personal information you share allows Liv to personalise and continually improve your experience on this website.

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Protecting your informationLiv implements a variety of security measures to maintain the safety of your personally identifiable information when you place an order. Liv offers the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. Liv will take reasonably appropriate measures to protect your information from loss, misuse, alteration or destruction, and will request that any third parties to whom we may transfer your personal information take comparable steps to protect that security. As email is not a secure form of communication, you should never submit your credit card number, social security number or other personal information via email. Liv shall not have any liability for disclosure of any user information obtained due to errors in transmission or the unauthorised acts of third parties.

Use of InformationLiv implements a variety of security measures to maintain the safety of your personally identifiable information when you place an order.

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OTHER LINKED WEBSITES Liv is not responsible for the content or the privacy policies of any third-party websites that may be linked on this website. The information practices of those third-party websites linked to this website are not covered by this Privacy Policy and, therefore, Liv is not responsible for the content or privacy policies of websites to which this website links. You are encouraged to review the privacy policies of such other websites to understand their privacy practices.

OTHER LINKED WEBSITESLiv is not responsible for the content or the privacy policies of any third-party websites that may be linked on this website.

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Email Us info@dragons.co.za021 461 6252
Features
EventsFind a Liv RetailerNewsTeams & RidersTechnology
Support
ContactOwner's ManualsWarrantyFitting Guide
Company
About Liv BicyclesCookie PolicyGlobal Website
Contact Us
Email Usinfo@dragons.co.za021 461 6252

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